Social Wall allowed Cisco to Engage with Customers like never before.

Background

Cisco Systems, Inc. is an American Multinational technology company  that designs, manufactures, and sells networking equipment. CISCO is considered the leading  networking euipment company in the world.

Challenge

 In order to exceed expectations, Cisco sought to abandon conventional and outdated methods of engaging with the customers and wanted to adopt unique way to attract customers at the conference and engage with them using social media platform,

Solution

With Spiderfrogs’ Social wall, real-time conversations were displayed from CISCO’s social networks like Instagram, Google+ or Twitter. They could select multiple hashtags and add a custom branding. This also helped in moderating their wall via their website and mobile devices.